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Just like every year, Marm Assistance has completed the medical service providers visit in the Aegean and Mediterranean region this year.
The scope of our visit in these regions were hospitals, clinics as well as ambulance and taxi service providers. During the visits all aspects regarding the service quality have been interactively discussed. Before the season starts, whilst taking all precautions regarding the total quality management Marm has also presented significant offers and advises on important issues.
As part of our visits, we have completed the clinical studies with the reference hospitals, and new agreements have been made. We inspected the physical competencies and requirements of hospitals and monitored the essential competencies of ambulance and taxi providers. Our service providers were informed about our new projects and targets.
According to the decisions taken in 2016 Marm Assistance will carry out several visits to our service providers along the year rather than once a year. Associated with this practise, we aim to know our service providers better and to look within the same frame with them. In this context and due to sectoral requirements, we made considerable sharings on Insurance approach. We mentioned that Marm is working on regulating the quality, pricing policy and service speed according to the sectoral demands.
In this rapidly changing and developing world, in accordance with the demands and innovations; we will continue to embrace the sectoral adaptation with sustained knowledge sharing and effective joint studies.